Files
koinping_v0.2.0/backend/internal/handlers/support.go
2026-08-22 18:58:55 -04:00

122 lines
3.5 KiB
Go

package handlers
import (
"encoding/json"
"fmt"
"log"
"net/http"
"net/mail"
"os"
"regexp"
"strings"
"time"
"github.com/kjannette/koin-ping/backend/internal/config"
"github.com/kjannette/koin-ping/backend/internal/notifications"
)
const (
maxSupportDescriptionLen = 8000
maxSupportEmailLen = 320
)
var descriptionAllowedRE = regexp.MustCompile(`^[a-zA-Z0-9\s]+$`)
type supportRequestBody struct {
Email string `json:"email"`
Description string `json:"description"`
}
// SupportHandler accepts authenticated support form submissions and emails the inbox.
type SupportHandler struct {
cfg *config.Config
}
func NewSupportHandler(cfg *config.Config) *SupportHandler {
return &SupportHandler{cfg: cfg}
}
// Submit handles POST /support.
func (h *SupportHandler) Submit(w http.ResponseWriter, r *http.Request) {
var body supportRequestBody
if err := json.NewDecoder(r.Body).Decode(&body); err != nil {
writeError(w, http.StatusBadRequest, "INVALID_JSON", "Request body must be JSON")
return
}
email := strings.TrimSpace(body.Email)
description := strings.TrimSpace(body.Description)
if len(email) > maxSupportEmailLen {
writeError(w, http.StatusBadRequest, "INVALID_EMAIL", "Email is too long")
return
}
parsed, err := mail.ParseAddress(email)
if err != nil || parsed.Address == "" {
writeError(w, http.StatusBadRequest, "INVALID_EMAIL", "Invalid email address")
return
}
canonicalEmail := parsed.Address
if description == "" {
writeError(w, http.StatusBadRequest, "INVALID_DESCRIPTION", "Description is required")
return
}
if len(description) > maxSupportDescriptionLen {
writeError(w, http.StatusBadRequest, "INVALID_DESCRIPTION", "Description is too long")
return
}
if !descriptionAllowedRE.MatchString(description) {
writeError(w, http.StatusBadRequest, "INVALID_DESCRIPTION",
"Description may only contain letters, numbers, and whitespace")
return
}
subject := time.Now().UTC().Format(time.RFC3339) + " - new support issue - koinp.ing"
plainBody := "Contact email: " + canonicalEmail + "\n\nIssue description:\n" + description
// Local dev: skip Resend when SUPPORT_DEV_SKIP_EMAIL=1 (see backend logs for payload).
if strings.EqualFold(h.cfg.NodeEnv, "development") && os.Getenv("SUPPORT_DEV_SKIP_EMAIL") == "1" {
log.Printf("[dev] SUPPORT_DEV_SKIP_EMAIL: skipping Resend; to=%s subject=%s", h.cfg.SupportInboxEmail, subject)
log.Printf("[dev] SUPPORT_DEV_SKIP_EMAIL body:\n%s", plainBody)
writeJSON(w, http.StatusOK, map[string]string{"status": "ok"})
return
}
if h.cfg.ResendAPIKey == "" {
log.Printf("support Submit: RESEND_API_KEY is empty")
writeError(w, http.StatusServiceUnavailable, "EMAIL_UNAVAILABLE",
supportUserFacingFallback(h.cfg.SupportInboxEmail))
return
}
if err := notifications.SendSupportEmail(
h.cfg.ResendAPIKey,
h.cfg.EmailFrom,
h.cfg.SupportInboxEmail,
subject,
plainBody,
); err != nil {
log.Printf("support Submit: Resend error (operator-facing): %v", err)
msg := supportUserFacingFallback(h.cfg.SupportInboxEmail)
if strings.EqualFold(h.cfg.NodeEnv, "development") {
msg = "Email send failed (development): " + err.Error()
}
writeError(w, http.StatusInternalServerError, "SEND_FAILED", msg)
return
}
writeJSON(w, http.StatusOK, map[string]string{"status": "ok"})
}
func supportUserFacingFallback(inbox string) string {
return fmt.Sprintf(
"We couldn't send your message from the form. Please try again in a few minutes, or email %s directly.",
inbox,
)
}